“Not Interested”

No one likes getting random solicitations from telemarketing companies trying to sell them crap they already have or don’t need.  And yet, they keep calling and keep calling and calling.  Don’t you ever wonder why? Yes, some companies sell your information to others and that’s how they have your contact information.  Other times, we give it to them without even really knowing.  How?  Simple — via our website.  Actually, our domain names.  These telemarketing companies aren’t combing through hundreds and thousands of websites themselves.  They don’t have to.  Every time someone registers a domain name — actually buys it — they exchange their information, obviously for payment reasons, in order to reserve and own it.  Think of as digital real estate.  By registering a domain name, these marketing companies know who owns the domain site (us), where we’re located, our email address, our phone and whatever we were required to give up in order to buy the domain.  And because most of us don’t want to spend more than we have to, we don’t opted in to have that information hidden.  In other words, we don’t spend the extra bucks to make it harder for unwanted solicitations.  Thus, we get slammed with all kinds of nonsense from fast speaking salespeople trying to make a commission.  No beef with that, everyone’s gotta earn a living, but not at our expense and on our business line.

To better handle solicitations and to keep them from calling back, wise up:

  • Never just hang up.  Without a verbal indication from you stating to be removed from the list, they’ll recycle you back into their system and call at a later date.
  • You must say “Take me off your list” for them to take you off their list.
  • Some telemarketing companies will actually keep you on their list for awhile only to call you in a month or so and try again.  A certified letter from you to their physical business might be necessary to cease ALL calls.
  • Never say “not interested”.  You’ll just be recycled back into their system to be called at another time.
  • If your employees are answering on your behalf, instruct them to never identify your gender.  A lot of the times, these marketers have no clue who they’re calling, they just want to speak to the owner.  Identifying your gender gives them a little ammunition for when they call back later.  Trust me, if they can’t reach the owner the first time and they haven’t been told to remove the number off their list, they’ll call back later.
  • Any time it sounds like a marketer and they’re unwilling to identify themselves and where they’re calling from until they speak to the owner, immediately tell them to remove you from their list. (Do you see the running theme here?)  Cut them right off at the knees.
  • Never tell them you have someone else working for you or looking into what they’re offering.  They’ve been trained for rebuttals and that opens up an opportunity to further their quest.
  • “No, thank you” is the same as saying “Not interested”.  You’ll just be recycled back into their system to be called later.

If you find that you’re getting too many calls for solicitations and you don’t have time for all this bull**** , spend the extra bucks on having your information blocked when you buy a domain.  Stop opting in for the ‘more information’ box unless you want and can to commit to an action.  And any time you do conduct business with a third party, whether it’s electronically, over the phone or in person, ask them if they sell their clients’ information to other third parties and to be removed from that system.

Our time is precious, our fuses are short and we have businesses to run.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s